Priority Matrix
Identify the sequence for restoring business functions, systems, communications, information, and vendor services.
VSS Business Solutions
Business Continuity Planning
Prepare the operating decisions, technical recovery priorities, communications, dependencies, and alternate procedures needed when normal systems or facilities are unavailable.
Plan for the business interruption, not only the failed device
Continuity connects people, procedures, vendors, information, facilities, communications, and technology.
Backups support recovery, but they do not decide which operation must resume first, who has authority, how staff and clients will be informed, which vendors are required, or what temporary process can keep the organization functioning.
VSS helps management identify critical operations and translate those priorities into technical recovery actions, documentation, communications, testing, and improvement work. The scope can support internal planning, insurer requirements, client expectations, or a broader risk-management initiative.
Continuity planning areas
- Critical business functions, acceptable downtime, and data-loss tolerance
- People, facilities, communications, applications, information, and vendor dependencies
- Backup, restoration, alternate access, replacement equipment, and cloud dependencies
- Internal, client, vendor, and emergency communications responsibilities
- Manual or alternate operating procedures for priority functions
- Testing schedule, evidence, lessons learned, and plan maintenance
Practical continuity deliverables
The plan should be usable during an actual interruption.
Recovery Playbooks
Document responsibilities, contacts, prerequisites, alternate methods, restoration actions, and verification steps.
Exercises & Improvement
Test selected scenarios, record gaps, update assumptions, and convert findings into accountable improvement work.
Build a continuity plan that management and technical staff can execute.
Start with critical operations, current backups, key vendors, remote-work capability, communications, and the consequences of extended downtime.