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VSS Business Solutions

Remote Work & Secure Access

Support distributed work with appropriate identity, device, communications, collaboration, access, monitoring, and support controls.

Remote access is an operating model, not only a connection method

Protect business systems while keeping authorized users productive outside the office.

Remote work may depend on Microsoft 365, cloud applications, VPN or other secure access, remote desktop systems, VoIP, collaboration tools, managed devices, multifactor authentication, home connectivity, and clear support procedures. VSS helps determine which systems should be accessible, from which devices, under what controls, and with what recovery options.

The design should avoid unnecessary exposure, shared accounts, unmanaged administrative access, unsupported personal devices, and single points of failure. User experience and security are evaluated together.

Remote-work capabilities

  • Identity, multifactor authentication, access, and privilege controls
  • Managed device standards, endpoint safeguards, patching, and support
  • Microsoft 365, cloud applications, file access, and collaboration
  • VPN, remote desktop, application access, and vendor-hosted systems
  • VoIP, conferencing, messaging, and business communications
  • Documentation, onboarding, offboarding, monitoring, and recovery procedures

Design decisions

The correct model depends on the applications, data, users, devices, and risk involved.

Who

Define authorized users, roles, privilege, approval, onboarding, and offboarding.

What

Identify the applications, data, desktops, communications, and administrative functions that require remote access.

How

Select managed devices, identity controls, connection methods, monitoring, support, and fallback procedures.

Review the remote-work and access model.

Identify users, devices, locations, applications, data sensitivity, current access methods, support issues, and required operating hours.